Trust – it starts with speaking the same language. Chances of successfully conducting
everyday financial transactions in the United States are directly tied to how well
you speak English, as confirmed by a GAO report. Financial services organizations
may find they can capture new market share by effectively servicing non-English
customers in the customers’ preferred language to build trust. Building trust with
non-English speakers may lead to:
- Expanded market share
- More satisfied customers for better retention
- Efficiency in contact center operations
Our Track Record
Voiance provides language services for major financial institutions across the United
States. Our account managers are familiar with industry contact center operations
and our interpreters have been trained to handle industry specific calls, such as
those dealing with loan modification or credit card disputes. Our security and confidentiality
procedures have been audited by current clients.
Contact us to get references and learn more about how we help
other companies in your industry.
- We support you by enabling you to speak over 200 languages on inbound and outbound
- Our employee interpreters are trained in financial services-specific terminology,
follow confidentiality procedures, and abide by a clean-desk policy
- Marketing and other instructional media can be used at branches to amplify customer
relationships. Let one of our dedicated project managers handle your translations
projects for you.
Do You Know Where Your Calls Are Going?
We provide language services through US-Based contact centers and translation project
managers. Our employee interpreters work in secure facilities and receive extensive
employment screening, including criminal background checks.
Like what you see? Find out more about the Voiance
Advantage. For more about Voiance, email email@example.com
or contact us.